Where to start on your search for a roofing contractor
Even if your roof uses strong, high-quality materials, there will eventually come a time when it requires professional service. When your roof starts to leak, it’s time to fix it immediately. No one can handle roof installation, repair, and replacement more efficiently than a good roofing contractor. However, the question is, where do you start?
A great place to start is by collecting a list of potential roofing contractors from recommendations of friends and family, the Yellow Pages, and Google. The next step is to evaluate the options you gathered and begin to narrow the list down. Most people only choose roofers based on cost. However, maintenance costs should never be the only basis for choosing a roofing contractor for your project.
Since your family is dependent on the roof functioning properly to remain safe, it is best to find out the answers to the following questions before signing any contracts.
How long have they been doing business?
A reputable roofing contractor has extensive knowledge of how to provide consistent, quality, roofing services. They are easily able to find and deal with any roof problems that may arise. If you are not ready for repairs, they can recommend alternative solutions to cover your roof.
You will be able to tell from the advice they give you whether or not the contractor you are talking to is a competent roofer. Experienced roofers will understand the products that can be used to repair the roof and will be able to explain the roof repair procedures in detail.
Normally, the best roofing local contractors have been in business for at least 3 years and should easily be able to provide you with detailed information about everything involved in the roofing process.
Are they licensed and insured?
A professional roofing contractor knows how to take care of their equipment, roofing team, and business. If a contractor offers you a surprisingly low bid for the project, it is possible they are cutting costs on the insurance they carry (or have none at all!). Be sure to ask them about their workers’ compensation and liability insurance coverage.
Say your roof leaks only a few months after the work is completed, what will the contractor do? If they guarantee free repairs, you need to get it in writing.
If one of their workers is injured while working on your roof, will you be responsible for it? That’s right, you, the homeowner, could be held responsible for a worker’s injury while working on your home if the contractor you use doesn’t carry the proper insurance!
Asking for proof of these certificates will give you peace of mind and protect you from “surprise” costs, potential lawsuits, and other nasty situations that could potentially arise when you hire a bad contractor.
In addition, make sure to obtain a copy of their license and credentials. You can contact your local clerical office to find out the requirements for roofing contractors in your area.
Are they members of any reputable roofing organizations?
A reputable roofing contractor will work with organizations that help improve their reputation and reliability. Typically, roofing organizations require contractors to abide by a strict set of rules and guidelines to remain part of the organization. The contractor contributes to the reputation of the organization by performing high-quality roofing work on each of their projects. Therefore, every contractor is required to display consistent, quality work, in every roofing project, so that the roofing organization will display its roofing contractor association.
Do they specialize in the type of roofing material that you need?
You can typically find this information by visiting the contractors website or by contacting them directly and requesting photos of previous projects they have done that are similar to yours. In addition, ask them for testimonials from previous clients on their experience with the materials after installation.
What kind of roofing products do they use?
A competent roofing contractor will be able to answer all of your roofing material questions and explain everything you need to know in simple terms that homeowners will easily be able to understand.
How fast can they complete the job?
They should establish a firm and reasonable time frame in which they are able to complete the work at the beginning of the job. If the work is not completed on schedule, ask the contractor if they offer a discount or how they will make things right in the event that delays occur.
What time does their workday typically start?
As with the estimated timeframe they provide you, you also need to be very clear about their work hours. If you do not want to be awakened by the sound of roofing equipment early in the morning, be sure to talk to the contractor beforehand and communicate those concerns.
How much do they charge to replace a roof?
An experienced roofing contractor will not only be able to provide you with accurate repair costs but also provide you with a detailed list of material and labor costs. Many established contractors are also able to offer financing options for your roofing project so you can get the work done immediately and pay off the balance over time.
Are they willing to provide recommendations from previous clients upon request?
When choosing a great roofing contractor, getting testimonials from previous clients is crucial. You should request a list of at least 5 or more past clients (preferably within the past 12 to 24 months) and a way to easily contact them. Don’t call every single person on the list they provide, just choose a few to reach out to. When you call, ask about the contractor’s performance, responsiveness to calls or emails, the quality of the work, and any related questions that may help you make your decision. (Be mindful of their time and only ask the questions that are most important to you!)
How long is their warranty period?
Some warranties last for one year, while others are longer. Make sure you get a copy of this warranty for your own records. In addition, make sure that your contractor is certified to install the materials that you want to be installed. Incorrect installation may void any manufacturer’s warranties on the materials used.
How have they dealt with customer complaints and problems?
You may want to be direct and ask the contractor about the specific cases in which a complaint was handled and how they handled it. You can also request customer recommendations related to the complaint. You can check with your local licensing department to see if the contractor has had any disputes brought against them, if their license has been suspended, or any other related issues. If you find any such cases in your research, ask the contractor why they happened and how/if they resolved the issue in question.
Moving forward with a roofing contractor
When you are completely satisfied with all of the responses a contractor has given you to these questions, you can be finally be confident in signing a contract with them. However, you should still make sure to review the contract thoroughly before signing!
Take your time and be confident!
We know how overwhelming this experience can be but you will never regret the time you spent researching and vetting potential roofing contractors that are going to take care of you and your home.
Hopefully, these tips will help you feel more confident in your search for a great local roofing contractor to work with!
Get the best local roofing services with Storm Pros
We hope that when the time comes, you will consider using Storm Pros for all of your roofing needs. We are provide the best local roofing services in Columbus, GA, and proudly serve multiple areas of the Southeast as well. Please feel free to contact us via telephone at (706) 813-3531 or fill out our quick free roof estimate form to see how we can help!